Console Operator

The Console Operator is responsible for managing multiple dialing lists and dialing schedules for the entire HCI (Human Call Initiator) dialing platform as well as launching those dials throughout their entire shift. The Console Operator utilizes and operates the LiveVox HCI program by bringing up multiple campaigns on multiple computer screens at once. The Console Operator then launches calls to available agents using the mouse and shortcut keys to initiate dials. The Console Operator is then responsible for adhering to dialer schedules given to them by the Operations Team. This includes launching multiple dialer lists at various times throughout the day to coincide with the schedules set by Operations.

- Part-time, 25 hours per week.

- Monday through Friday, 10:00am to 3:00pm.

- On-site only position: 8014 Bayberry Rd, Jacksonville, FL 32256

$12 - $12 an hour