We are currently seeking a Billing and A/R Specialist to join our shared services group at VITAC, a core division of The Verbit Group. VITAC's 35 years of captioning expertise together with Verbit's dual Artificial Intelligence + Human Intelligence method, makes us the most trusted solution for ensuring all video and audio content, both live and recorded, is accessible to everyone.

In this role, you will have the opportunity to be a part of our Accounts Receivable shared services vision through working cross-functionally as we continually expand our company footprint. This role will report to the Billing and Accounts Receivable Operations Manager.

Responsibilities:

• Generate monthly invoices and detail reports, and reconcile to the source data
• Upload invoices to customer portals
• Set up new customers in ERP/billing system
• Working with assigned group of clients - Research billing discrepancies and questions and respond to internal and external inquiries on a timely basis
• Post customer payments in NetSuite -  Payment applications including ACH payments, Lockbox checks, applying Flywire credit card payments as needed on behalf of clients.
• Communicate via email and phone regarding past due invoices
• Work with internal departments to continually improve processes
• Return Authorizations, Credit Memos, Rebills
• Other duties and projects as directed by the Billing & AR Operations Manager